We may collect personal data from Users in a variety of ways, including, but not limited to, when Users use our App, visit our Site, register on the Site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site or App. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information or language preferences. Your age, gender, weight and height are asked for enabling the estimation of the energy consumption in the workouts and for providing relevant anonymous workout performance comparison reference information. You may opt not to provide correct information.
We may also collect other information you provide, such as your consents, preferences and feedback, information relating to your devices and other such information you provide us with. Please note that certain non-identifiable information collected from you may become personally identifiable when you provide us with your personal data.
The Service utilizes location information derived from multiple sources (e.g. GPS) to visualize the workouts you have made and determine the location of your mobile device (“your location”). You can opt-out and disable location services at any time.
We will collect personal data from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal data, except that it may prevent them from engaging in certain Site or App related activities.
We may collect non-personal identification information about Users whenever they interact with our Service. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
How we use collected information
PulseOn collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use our Services.
To improve our Services
We continually strive to improve our website and application offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Service feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Sharing your personal data
To obtain the best benefits of the App, you may choose to sync some of your PulseOn app’s data with a third party application. In such case we will share your personal data with that application.
Our services may be provided in various countries and have servers in different locations. If your data is transferred across international borders outside the country where you use our Service, we shall take reasonable steps to ensure that such transfer is made based on adequate protection and legal basis.
We may be obligated by mandatory legislation to disclose your personal data to certain authorities, such as law enforcement agencies. We may also process your personal data in case needed to defend our legitimate interests in civil or criminal legal proceedings.
In the event that PulseOn is acquired by or merged with a third-party entity, or we transfer the Service to a third party, we reserve the right, in any of these circumstances, to transfer or assign your personal data and other information we have collected from you as part of such merger, acquisition, sale, transfer or other change of control.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored. However we cannot fully eliminate security risks associated with personal data and we cannot be held liable for any unauthorized access or use of the data you have supplied to us.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Personal data of minors
PulseOn does not seek to collect any information from or engage in any transactions with persons under the age of 13. Our databases may nevertheless contain personal data of children under 13 due to the fact that it is not always possible to determine precisely the age of the user. Insofar as we ask you to provide your age, we block the service from any person who is under 13 years of age. We will also make reasonable efforts to clear our databases of personal data relating to under age users.
PulseOn’s policy is to request that minors (the legal age of majority and therefore the age of minors is determined by local law where you reside) do not make purchases or engage in other legal acts on our products and services without the consent of a parent or legal guardian, unless otherwise permitted by applicable law.
The controller of your personal data and contact details
In issues relating to PulseOn’s privacy practices, you may contact us at:
Your acceptance of these terms
By using our Service and/or by submitting personal data to PulseOn, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Services or provide us with your personal data. Your continued use of the Services following the posting of changes to this policy will be deemed your acceptance of those changes.