PulseOn menu logo color


Privacy Policy

This Privacy Policy was last updated in October 19, 2021. 

PulseOn is committed to protecting your privacy and to comply with applicable data protection and privacy laws. Throughout this Privacy Policy the term “personal data” means information relating to an identified or identifiable individual (i.e. a natural person), such as for instance your name, address, phone number or email address. “PulseOn” refers to PulseOn Oy, including its affiliates (also referred to as “we”, “us”, or “our”).

This Privacy Policy governs the manner in which PulseOn collects, uses, maintains and discloses information collected from users (each, a “User”) of the online and mobile services provided by PulseOn (“Service”), including but not limited to, www.pulseon.com website (“Site”) and the PulseOn mobile application (“App”) intended to capture your activities based on your heart rate in order to achieve a better impact on your health and fitness level.

Personal data

In general, we aim to collect the minimum possible information from Users. We may collect personal data when Users use our App or fill out a form on our Site. Users may be asked for, as appropriate, name, email address or language preferences. Your age, gender, weight and height are asked for enabling the estimation of the energy consumption in the workouts and for providing relevant anonymous workout performance comparison reference information. You may opt not to provide correct information.

We may also collect other information you provide, such as your consents, preferences and feedback, information relating to your devices and other such information you provide us with. Please note that certain non-identifiable information collected from you may become personally identifiable when you provide us with your personal data.

The Service utilizes location information derived from multiple sources (e.g. GPS) to visualize the workouts you have made and determine the location of your mobile device (“your location”). You can opt-out and disable location services at any time.

We will collect personal data from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal data, except that it may prevent them from engaging in certain Site or App related activities. 


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Non-personal data

We may collect non-personal identification information about Users whenever they interact with our Service. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we use collected information

PulseOn collects and uses Users personal information for the following purposes:

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

To personalize user experience
We may use information in the aggregate to understand how our Users as a group use our Services.

To improve our Services
We continually strive to improve our website and application offerings based on the information and feedback we receive from you.

To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

Sharing your personal data

Except as described in this Privacy Policy we do not sell, lease, rent or otherwise disclose your personal data to unauthorized third parties without your consent.

We share your personal data with authorized third party service providers who process or manage your data for us, make customer research and the like based on our instructions and in compliance with our Privacy Policy. 

If you request a password reset, your IP address will be included in the reset email.

In case you are using a PulseOn application, to obtain the best benefits of the App, you may choose to sync some of your PulseOn app’s data with a third party application. In such case we will share your personal data with that application.

Our services may be provided in various countries and have servers in different locations. If your data is transferred across international borders outside the country where you use our Service, we shall take reasonable steps to ensure that such transfer is made based on adequate protection and legal basis.

We may be obligated by mandatory legislation to disclose your personal data to certain authorities, such as law enforcement agencies. We may also process your personal data in case needed to defend our legitimate interests in civil or criminal legal proceedings.

In the event that PulseOn is acquired by or merged with a third-party entity, or we transfer the Service to a third party, we reserve the right, in any of these circumstances, to transfer or assign your personal data and other information we have collected from you as part of such merger, acquisition, sale, transfer or other change of control. 

Visitor comments may be checked through an automated spam detection service. 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored. However we cannot fully eliminate security risks associated with personal data and we cannot be held liable for any unauthorized access or use of the data you have supplied to us. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Third party websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. 

Use of cookies

Our Site may use “cookies” to enhance User experience. The use of cookies is standard on the Internet. Cookies are a software technology that helps to enhance browsing and to customize web sites to your preferences. Cookies are also used for website traffic analysis and anonymous demographic profiling to help improve services. User may choose to set their web browser to refuse cookies, or to alert when cookies are being sent. If they do so, note that some parts of the Site may not function properly. 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Personal data of minors

PulseOn does not seek to collect any information from or engage in any transactions with persons under the age of 13. Our databases may nevertheless contain personal data of children under 13 due to the fact that it is not always possible to determine precisely the age of the user. Insofar as we ask you to provide your age, we block the service from any person who is under 13 years of age. We will also make reasonable efforts to clear our databases of personal data relating to under age users.

PulseOn’s policy is to request that minors (the legal age of majority and therefore the age of minors is determined by local law where you reside) do not make purchases or engage in other legal acts on our products and services without the consent of a parent or legal guardian, unless otherwise permitted by applicable law.

The controller of your personal data and contact details

In issues (questions, concerns, extract or removal of data, complaints etc.) relating to PulseOn’s privacy practices, you may contact us at:
PulseOn Oy
Tekniikantie 12
02150 Espoo

E-mail: info@pulseon.com

Changes to This Privacy Policy

PulseOn may from time to time change this Privacy Policy or change, modify or withdraw access to the Site at any time with or without notice. However, if this Privacy Policy is changed in a material, adverse way, PulseOn will post a notice advising of such change at the beginning of this page. We encourage Users to frequently check this Privacy Policy to learn of any such changes.

Your acceptance of these terms

By using our Service and/or by submitting personal data to PulseOn, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Services or provide us with your personal data. Your continued use of the Services following the posting of changes to this policy will be deemed your acceptance of those changes.